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Terms of Service

This English version is provided for convenience. In case of conflict, the Korean version prevails.

These Terms govern the use of the Horang Saju service (web/app), operated by 돌돌, and define rights, obligations, and responsibilities between the Company and Members.

Article 1 (Purpose)

  • These Terms define the rights, obligations, and responsibilities between the Company and Members in relation to this service.

Article 2 (Definitions)

  • Service: all Saju, fortune, compatibility, and related features provided by the Company.
  • Member: a person who agrees to these Terms and completes sign-up.
  • Paid Service: content/functions available through Star Fragment purchase and payment.
  • Star Fragment: paid in-service digital asset charged/deducted for paid service usage.
  • Content: text, images, reports, and AI-generated outputs provided by the Company.

Article 3 (Company Information)

  • Company: 돌돌 / Representative: 박청민
  • Business Registration Number: 167-01-02593
  • Address: 서울 광진구 자양강변길 101, B101
  • Phone: 010-9969-5058 / Email: doldol.hello@gmail.com
  • Privacy Policy and Terms of Service are available in the service.

Article 4 (Display and Revision of Terms)

  • These Terms become effective when posted on the service or otherwise notified.
  • The Company may revise these Terms within applicable law.
  • Important revisions will be announced before the effective date.
  • Members may terminate their account if they do not agree with revised Terms.

Article 5 (Service Provision and Changes)

  • The Company provides Saju analysis, compatibility analysis, fortune interpretation, payment, and Star Fragment management.
  • Service content may change for operational or technical reasons.
  • Major changes will be announced through notices.

Article 6 (Service Suspension)

  • Service may be temporarily suspended due to maintenance, network issues, or infrastructure failures.
  • The Company is not liable for suspension caused by force majeure.
  • If the service is terminated, prior notice will be provided within a reasonable period.

Article 7 (Personal Information and Content Use)

  • Members may request content usage through service procedures.
  • Members must consent to personal information processing required for service use.
  • The Company provides personal data to third parties only when required by law or consent.

Article 8 (Advertisements)

  • The Company may display advertisements or send promotional information in the service.
  • External services linked through banners/links are outside the Company’s control.

Article 9 (Disclaimer)

  • Saju/fortune/compatibility interpretations are for reference only; final decisions are the user’s responsibility.
  • The Company is not liable for service issues caused by the Member’s fault.
  • The Company does not intervene in disputes between members or third parties unless required.

Article 10 (Payment)

  • Paid services are processed via methods designated by the Company such as cards and simple pay.
  • Star Fragments are credited immediately upon payment completion and are available for use right away.
  • Payment errors are handled under Company and payment processor policies.

Article 11 (Refunds)

  • Members may request a refund within 7 days from the payment date.
  • Refunds may be limited if withdrawal restrictions apply under law (e.g., content usage started).
  • Refunds for card purchases are, in principle, processed only through card payment cancellation.
  • If service is unavailable due to Company fault, refund or Star Fragment re-credit may be provided.

Article 12 (Star Fragment Validity)

  • Charged Star Fragments are valid for 3 months from the charge date. Unused Star Fragments will be automatically forfeited after the validity period.
  • Upon account deletion, unused Star Fragments and stored data are handled according to laws and Company policy.

Article 13 (Member Obligations)

  • Members shall comply with applicable laws and these Terms.
  • Account theft, service disruption, and unlawful use are prohibited.

Article 14 (Dispute Resolution)

  • Parties will make good-faith efforts to resolve disputes.
  • If unresolved, disputes are handled under applicable law and procedures.